Returns & Exchanges
At FITJEANS, we want you to feel confident in your fit, which is why we offer a 30-day return and exchange window for all items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction remains our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original packaging, ensuring all tags are attached and the denim is free from any signs of wear or washing.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
Processing & Refund
Once our warehouse team inspects your return, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing